Tuesday, January 16, 2007

Proactive "Up To" $50 Service Credit Offer (1/18/07 -1/21/07)

WHAT’S NEW? An “Up To” $50 Service Credit is available for customers activating new lines of service from January 18 through January 21, 2007! This program is intended to boost sales by providing additional incentive to be used when closing deals for ALL of your customers
This is a PROACTIVE offer for an UP-TO $50 Service Credit for the service plan MRC only. This offer does not apply to attachable options.

This offer will be advertised via print ads and radio beginning Thursday January 18th! An eFlyer outlining all the details will be sent by Friday for reps to give to customers at POS.
What is sales rep’s Sales pitch to consumer?

• Now is a great time to sign up and you will receive up to $50 service credit on your invoice.
• Sign-up now and receive a service credit up to $50 applied toward your MRC.

Promotion Details

• Only new lines of service (New customers and existing customers adding a new line of service) with a 2-year service agreement. Upgrades do not qualify.
• Service credit * will not roll over. Customer receives credit for their MRC amount only.
• Subscription must be active to receive a service credit **.
* The credit will be systematically applied to all consumer/IL subscriptions activated between 1/18~1/21 which are still active as of 2/18.
** Sales/care reps will not need any codes to support this offer.
Eligibility

• “Up To” $50 service credit will be applied to MRC only
• “Up To” $50 service credit will be applied in up to 3 bill cycles (second or third bill cycle – it won’t happen on first)


Available in all Authorized Representative locations

• CDMA, Sprint® iDEN and Nextel Partners-territory iDEN subscribers
• Requires new line of service (add a sub)
• 2-year subscriber agreement required
• The following customers are eligible
o Consumer
o Individual Liable (IL) (Public sector and government IL included)
o NOT eligible - Corporate Liable (CL)
For Family plan customers, the secondary lines (2-5) are eligible; however, if the 2nd line is $0 then they will not receive a credit thru this offer.


Shared Lines of Service

• Line 1-Eligible to receive “Up TO” $50 service credit
• Line 2-Eligible to receive “Up TO” $0 service credit
• Lines 3 & 4-Eligible to receive $9.99 service credit each
• Lines 5-Eligible to receive $9.99 service credit each
Example: New customer adding 3 new lines under $59.99 Family plan
§ Line 1 = receives $50 service credit toward $59.99 MRC
§ Line 2 = $0 credit; 2nd line is a $0 MRC
§ Line 3 = receives $9.99 credit; MRC for this line is $9.99


Provisioning Process:

No additional dealer actions are required.
>For customers billed in Ensemble, the service he credit will be applied using a scripting process *
>For customer billing in P2K, the service credit will be applied using Marketing Program Enrollment functionality

* Customers should be advised it may take 2-3 billing cycles for the credit to appear on their invoice

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