We are currently experiencing routing issues with the NSS hotline.
Please use the 3rd Party Hotline number (1-866-542-1248) for all IDEN and CDMA support until further notice.
Below are the three main prompts options in the 3rd Party Hotline. Each prompt will take you to more options (see attached 3rd Party Job Aid).
- Option 1: Hybrid Support. Not to be used until November 5th
- Option 2: CDMA Support
- Option 3: IDEN Support
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