Upgrade Program Clarification

What is it: The “New for You” upgrade program recently underwent some program changes. Please see below for a program overview.

Program Effective: September 9th, 2006

Program Overview:

Changes for iDEN:

• iDEN customers will no longer be eligible for a $75 rebate anytime they upgrade. Instead, they will be eligible to receive $75 the first day of 13 calendar months since their last equipment discount.
• On 9/9/06, eligibility for the upgrade program will be reset for some iDEN customers based on time since their last discount of $75 or more instead of based on just their last discount of $150 or more.
• IDEN Customers will be able to receive $150 discounts earlier. They will be eligible for a $150 discount, day 1 of 23 calendar months instead of 24 months.

Changes for CDMA:

• Customers will be able to receive $150 discounts earlier. They will be eligible for a $150 discount, day 1 of 23 calendar months instead of 24 months.
• Customer's eligibility date for the new program will continue to be based on Handset Life on File. However, once a customer takes advantage of a rebate, their new eligibility date will be based on the last rebate received.
• After 09/09/06, customers rebate eligibility will not be reset when they upgrade their phone unless they receive an equipment discount at the time of upgrade. This will address the number one complaint received in Customer Service regarding the old program.
  

Summary of Changes to the New for You program:

Current Program (iDEN):
1-12 months- Up to $75
13-23 months - Up to $75
24+ - Up to $150

New Program (iDEN):
1-12 months- No rebate
13-22 months- Up to $75
23+ - Up to $150

Current Program (CDMA):
1-12 months- No rebate
13-23 months- Up to $75
24+ - Up to $150

New Program (CDMA):
1-12 months- No rebate
13-22 months- Up to $75
23+ - Up to $150

See complete program document attached.

National Handset Upgrade Progam - Pricing Sheet (10/01/2006)