Unified Billing Platform...

WHAT’s NEW?

Sprint is launching a new bill format in support of moving toward a Unified Billing Platform. The primary goal of the Unified Billing Platform initiative is integrate the Company's systems to provide our customers with a better experience. Existing IDEN customers will begin seeing the new format on their October 2006 invoice. CDMA customers will begin to receive the new invoice once they are migrated to Ensemble during various Conversions scheduled under the UBP initiative.

When Will This Begin?

Existing IDEN customers will begin seeing the new format on their October 2006 invoice. Existing CDMA customers will be migrated to the new bill in phased Conversions. The first Conversion (C.1) is scheduled to occur Oct. 19 through Oct. 22nd and will consist of approximately 145,000 customers in the South Region. Sprint has mailed a notification to each of these customers to provide them with advanced notice of the format and to explain benefits of the new bill. These CDMA customer Conversions will continue through the end of the year 2007 at which point all customers will be receiving the new bill.

More information on the first scheduled Conversion will be made available prior to 10/19.

Highlights of the New Billing Format

• The bill has fewer pages
• Each bill is personalized
• Increased white space for better readability
• Information provided on the bill contains more detail
• Designed to work with customer online billing options
• ”WOW” factor with use of more color and the Sprint brand
  

Where Can You Find Information on the New Billing Format?

There is a web based training that has been created to educate you on the new format.

Training materials are also posted to i.n.c.

Training > Ensemble > Ensemble – Unified Billing Release 1 > New Bill Preview Training